Effective Date: July 21, 2026
These Terms & Conditions (“Terms”) govern the use of BirkenMedia services, including photography, videography, drone services, and related media production services. By booking services, submitting a project inquiry, or engaging BirkenMedia, you agree to these Terms.
1. Services
BirkenMedia provides professional photography, videography, drone, and media production services for:
- Vehicle inventory
- Dealerships and vehicle businesses
- Private vehicle owners and collectors
- Boats, powersports, RVs, specialty vehicles, and other assets
- Commercial and promotional projects
- Events, interviews, testimonials, and marketing content
Specific services, deliverables, pricing, and timelines will be outlined through booking confirmations, quotes, invoices, or written agreements.
2. Booking and Payment
A project is considered booked once BirkenMedia confirms availability and any required payment or deposit has been received.
Payment terms may vary depending on the project type:
- Online bookings may require payment through approved payment providers.
- Custom projects may require a deposit, payment schedule, or full payment agreement before work begins.
- Final deliverables may be withheld until required payments are completed.
BirkenMedia reserves the right to decline or reschedule projects that do not meet payment requirements.
3. Project Scope and Changes
Services are performed according to the agreed-upon scope of work.
Requests outside the original scope, including additional vehicles, locations, services, revisions, production days, or deliverables, may require additional fees.
If a project requires additional production time beyond the originally scheduled booking, BirkenMedia will communicate with the client to coordinate additional dates and pricing.
4. Client Responsibilities
Clients are responsible for:
- Providing accurate project information
- Ensuring access to vehicles, property, locations, or facilities
- Obtaining necessary permissions for photography, videography, drone operations, or recording
- Ensuring vehicles or assets are available, accessible, and prepared for the scheduled session
BirkenMedia is not responsible for delays caused by unavailable vehicles, inaccessible locations, inaccurate information, or circumstances outside of our control.
5. Vehicle and Asset Photography
Clients understand that results may depend on factors including:
- Vehicle condition
- Cleanliness
- Location
- Lighting conditions
- Weather
- Availability of requested features or access
BirkenMedia will make reasonable efforts to capture professional-quality content but cannot guarantee specific results beyond the agreed-upon services.
6. Drone Services
Drone services are subject to:
- Weather conditions
- Safety considerations
- Airspace restrictions
- FAA regulations
- Location limitations
BirkenMedia may reschedule or modify drone services when conditions are unsafe or legally restricted.
If drone services cannot be completed due to circumstances outside BirkenMedia’s control, alternative services or scheduling options may be discussed.
7. Cancellation and Rescheduling
Clients should provide as much notice as possible when canceling or requesting a schedule change.
Deposits or payments may be non-refundable depending on the project, preparation completed, and expenses incurred.
BirkenMedia reserves the right to reschedule due to weather, illness, equipment issues, safety concerns, or circumstances outside reasonable control.
8. Delivery of Media
Final media delivery timelines vary depending on project scope.
Typical delivery estimates will be communicated during booking or project planning.
Delivery may include:
- Digital image galleries
- Video files
- Download links
- Other agreed-upon formats
BirkenMedia is not responsible for delays caused by third-party delivery platforms, internet issues, or client failure to provide necessary information.
9. Revisions
Unless otherwise agreed upon, delivered work is considered final upon completion.
Reasonable correction requests related to technical issues may be addressed. Additional edits, re-shoots, or changes outside the original agreement may require additional fees.
10. Ownership and Usage Rights
Upon full payment, clients receive the agreed-upon usage rights for the delivered media.
Unless otherwise specified:
- BirkenMedia retains ownership of original photographs, video files, and creative materials.
- Clients may use delivered media for their intended business or personal purposes.
- Resale, licensing, or transfer of media to third parties may require written permission.
11. Portfolio and Marketing Use
Unless confidentiality restrictions are agreed upon in writing, BirkenMedia may display completed work for promotional purposes, including:
- Website portfolio
- Social media
- Marketing materials
- Advertising
Clients who require private or confidential projects must notify BirkenMedia before production begins.
12. Limitation of Liability
BirkenMedia will make reasonable efforts to provide professional services and protect client property.
However, BirkenMedia is not responsible for:
- Pre-existing damage to vehicles, property, or equipment
- Delays caused by circumstances outside our control
- Loss of business opportunities or indirect damages
To the extent permitted by law, liability is limited to the amount paid for the applicable service.
13. Force Majeure
BirkenMedia is not responsible for failure to perform services due to circumstances beyond reasonable control, including severe weather, natural disasters, government restrictions, equipment failure, illness, or other unforeseen events.
14. Privacy
Use of personal information is governed by BirkenMedia’s Privacy Policy.
15. Changes to These Terms
BirkenMedia may update these Terms from time to time. Updated Terms will be posted on this page with the revised effective date.
16. Contact Information
Questions regarding these Terms may be directed to:
BirkenMedia
Email: zach@birkenmedia.com
Phone: (608) 422-9567