Effective Date: July 21, 2026

BirkenMedia (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, submit an inquiry, book services, or work with us.

Information We Collect

We may collect the following information when you interact with BirkenMedia:

Personal Information

This may include:

• Name
• Email address
• Phone number
• Business name
• Billing information
• Project details and communications
• Location information related to a project

Project Information

Depending on your request, we may collect information such as:

• Vehicle or asset details
• Number of vehicles/items involved
• Project goals and requested services
• Scheduling preferences
• Property, event, or business details necessary to complete your project

Payment Information

Payments may be processed through third-party payment providers. BirkenMedia does not store complete credit card numbers or payment account information.

Media Content

When providing photography, videography, drone, or other media services, we may collect and create:

• Photos
• Videos
• Audio recordings
• Aerial imagery
• Other digital content related to your project

How We Use Your Information

We use collected information to:

• Respond to inquiries and provide quotes
• Schedule and deliver photography and videography services
• Process payments and manage bookings
• Communicate regarding your project
• Deliver completed media files
• Improve our services and customer experience
• Send occasional business updates or marketing communications if you have opted in

Sharing of Information

BirkenMedia does not sell, rent, or trade your personal information.

We may share information with trusted third parties only when necessary to operate our business, including:

• Booking and client management platforms
• Payment processors
• Website hosting and analytics providers
• Cloud storage and file delivery services

These providers are only given access to information necessary to perform their services.

We may also disclose information if required by law, legal process, or to protect our rights, safety, or property.

Media Usage and Portfolio Rights

Unless otherwise agreed upon in writing, BirkenMedia may use completed photographs, videos, and other media created for a project for promotional purposes, including:

• Website portfolio
• Social media
• Marketing materials
• Advertising

If you require confidentiality or restrictions on public use of delivered media, please discuss those requirements before your project begins.

Cookies and Analytics

Our website may use cookies and analytics tools to understand website traffic, improve performance, and enhance user experience.

These tools may collect information such as:

• Browser type
• Device information
• Pages visited
• General usage data

This information is generally collected in an aggregated or anonymized manner.

Your Rights

You may request to:

• Access or update your personal information
• Request deletion of personal information, when legally permitted
• Opt out of marketing communications

To make a request, contact:

zach@birkenmedia.com

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage method can be guaranteed to be completely secure.

Changes to This Privacy Policy

BirkenMedia may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy, contact:

BirkenMedia
Email: zach@birkenmedia.com
Phone: (608) 422-9567